▪ Do not soak to avoid staining the fabric or damage to accessories
▪ Do not machine wash, bleach, or dry, please wash by hand in cold water
▪ 100% natural cotton products, may fade and shrink slightly after washing
|Precautions before purchase|
1 About defects
Each product may be slightly different.
If the product you received has the following problems, it is normal!
▪ Product size (normal error range 1-5%)
▪ Product color difference
▪ Very small stains (diameter <0.5 cm)
▪ Slight disconnection
If it is unacceptable, please do not place an order reluctantly!
If you cannot judge whether it is a major defect, please take a clear picture of the defect and contact the LAIWA team.
2 About exchange
The size and specifications of each product are clearly marked on the page. If it is not a major defect, no replacement service will be provided. LAIWA provides a seven-day cooling-off period the day after the goods arrive. Please note that the cooling-off period is not the trial. The returned products must be packaged intact, with the tag unopened, and kept brand new (no use marks, malfunction, damage, scratches, dirt, smell, moisture, washing, etc.), and complete ( commodities, gifts, accessories, manuals, inner and outer packaging, etc.). Please take a photo within seven days and send it to the customer service mailbox to inform the LAIWA team, we will exchange the product for you as soon as possible.
Exchange service is only available for customers from Taiwan, please understand
3 About color difference
All products (excluding situational photos) are 100% physical shots and try to correct the color of the photos according to the actual objects.
The following reasons may cause color difference
▪ Differences in photography light, color temperature, and angle
▪ Different displays on different monitors or phones
▪ Differences in personal understanding of color
Please noted that the color difference between the product images and the actual product cannot be completely avoided. Please take the actual product as the main product.